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Level 2
November 7, 2020
Solved

I New Prep File

  • November 7, 2020
  • 2 replies
  • 29 views

I opened 2019 Lacerte today and received a message that Lacerte needed to download a new prep file.  But nothing has changed why would I need a new prep file for 2019?  Anyone else see this? 

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Best answer by George4Tacks
We have a new season, with 2020 release. The new prep file would reflect that you have purchased this and extends your Fast Track licensing to earlier years. Maybe you bought an unlimited package or add a module to your portfolio. Just update and go on with your life..

2 replies

George4Tacks
Level 15
November 8, 2020
We have a new season, with 2020 release. The new prep file would reflect that you have purchased this and extends your Fast Track licensing to earlier years. Maybe you bought an unlimited package or add a module to your portfolio. Just update and go on with your life..
Answers are easy. Questions are hard!
arhcpaAuthor
Level 2
November 8, 2020

@George4Tacks  Thank you. I am not use to seeing this.

George4Tacks
Level 15
November 13, 2020
It finally popped up for me today. I guess they like you more than me. ;-}
Answers are easy. Questions are hard!
Level 2
December 15, 2020

they changed my zip code in my prep file and dropped a digit - now i get diagnostics that i am in a foreign country and  i called lacerte and am not able to fix the address back to what it was before they did their "update" - no answer on when this would be fixed - not very happy as it affects my old versions and i have returns i need to file ASAP for loan approvals - anyone else get a bad prep file in this latest update??