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Level 2
August 7, 2026
Question

I haven't had the pop-out screen work for a while. Is anyone else having this issue?

  • August 7, 2026
  • 4 replies
  • 110 views
The only way that I can view the forms without having to print them is to go to the forms tab. When you get use to the convenience of having a pop-out screen you really miss it.

4 replies

Just-Lisa-Now-
Intuit Community Champion
August 8, 2026

Can you clarify which product youre using?   Youve posted under ProSsries, but your product says ProConnect.

I use ProSeries and Im not sure what you mean about a pop-out screen.   

 

Should your question be moved to the ProConnect area?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
August 8, 2026

The product that I’m using is Lacerte. It’s interesting that it said pro series as I was in the product when posting the question

Just-Lisa-Now-
Intuit Community Champion
August 8, 2026

Somehow it landed in ProSeries, I used to be able to move posts, but they changed the community, I guess I cant help you out with that anymore, sorry.  You may want to go direct to the Lacerte area and repost.

https://accountants.intuit.com/community/lacerte-tax-1

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Kathi_at_Intuit
Moderator
August 10, 2026

Hi ​@Tampa-Rose great to see you in the Community and thanks for posting about the pop-out screen not working for Lacerte. We’d recommend trying the Lacerte Tool Hub to see if it helps resolve the issue:

Using Lacerte Tool Hub to fix common problems and errors

If you need further assistance with this we'd reach out to Lacerte Support. 

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