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T
tkellyesq
Level 2
July 1, 2026
Question

I have a Lacerte MFS return with e-file boxes checked but does not appear under e-file clients. What else do I have to check?

  • July 1, 2026
  • 3 replies
  • 25 views

I have both CA and FED boxes checked for e-file on screen 1 for both of the MFS returns following the split, yet neither return can be accessed through the client screen under E-File returns, but they are visible under All Clients.

    3 replies

    George4Tacks
    George4Tacks
    Level 15
    July 1, 2026

    Do both spouses have Social Security Numbers?

    Answers are easy. Questions are hard!
    I
    IntuitKateModerator
    Moderator
    July 3, 2026

    Hi ​@tkellyesq  The next best step would be to reach out to Lacerte Support as they have the tools to remote in and take a closer look. 

    T
    tkellyesqAuthor
    Level 2
    July 3, 2026

    Thank you for the input but I am using the hosted Rightworks system and I often get no adequate response to my queries from poorly trained staff who are not available 24/7 like other platforms and I find members of the community here are far more knowledgeable. 

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