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dmufeed2
Level 4
March 7, 2022
Question

I have a client on lacerte 2020 but it has not transfered on lacerte 2021 how to have that client show on list of clients in lacerte 2021 without having to create a new

  • March 7, 2022
  • 3 replies
  • 6 views
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3 replies

K
KarlIntuit Community Champion
Intuit Community Champion
March 13, 2022

Do you get any errors in the proforma process when you run it in the 2020 software?

Are you sure you don't have any filters (either F7 or the clickable filters on the left panel) set in 2021 so that you just aren't seeing it show up?

If neither of these fixes it, you're probably going to need to call Support.

*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
    abctax55
    abctax55
    Level 15
    March 13, 2022

    Check your data path, if none of Karl's excellent suggestions work. 

    Try to re-proforma again, and make a note of the default path used by Lacerte.  

    HumanKind... Be Both
      George4Tacks
      George4Tacks
      Level 15
      March 13, 2022

      Is the 2020 client locked? If so back it up. Unlock it and then do the proforma again. 

      Answers are easy. Questions are hard!
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