I can barely see the pictures for logon verification. They are dark and small. Anyone else having this problem?

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Lacerte Tax

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George4TacksAnswer

Level 15

I have had that issue before. It generally is a one time security logon. Once you see all the proper buildings, roads, road signs or whatever you should be good to go. It is VERY FRUSTRATING.

Answers are easy. Questions are hard!

George4TacksAnswer

Level 15

I have had that issue before. It generally is a one time security logon. Once you see all the proper buildings, roads, road signs or whatever you should be good to go. It is VERY FRUSTRATING.

Answers are easy. Questions are hard!

itonewbie

Level 15

It is Google trying to be difficult, so that it can differentiate humans from bots. Google is also using your input to program AI and digitize books.

There are other less intrusive reCAPTCHA options now but some sites still prefer to put users through this frustrating process.

---------------------------------------------------------------------------------Still an AllStar

D

doug1

Level 3

I am skeptical when I hear Proseries saying it is someone else problem. If it is in fact Google or my internet provider causing this (as tech support claims), why does it only occur when login into Proseries. Of all the applications and services I use daily on multiple computers, it only happens when login into Proseries.

I am an adult and do not have time to play a series multiple children puzzle games. Please answer that. Doug

IRonMaN

Level 15

In a recent study, 8 out of 10 tax preparers found that playing a series of children puzzle games helped to reduce stress. The other 2 used adult puzzle games to help reduce stress.

Slava Ukraini!

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