I called 800-933-9999 Why do I wait on the phone > 1/2 hour?

Forum|Forum|4 years ago
July 20, 2021
4 replies
17 views

Lacerte Tax

This topic has been closed for replies.

sjrcpa

Level 15

a) Because they don't have enough staff

b) Because people tie up the lines with stuff that is not Support related

1/2 hr is way better than IRS.

The more I know the more I don’t know.

abctax55

Level 15

Only a half hour....wow !!

Hopefully they solved your problem; if not, post here as we often solve issues & usually faster.

HumanKind... Be Both

IRonMaN

Level 15

That's a very deep question. Why would anyone wait on the phone that long unless they absolutely have to? Personally I would first try a search here. If that wouldn't help, then I would try posting a question here. Phone calls to support are the next to last step for me. The last step is throwing the computer out of the window into the parking lot. It doesn't fix things, but it makes me feel better.

Slava Ukraini!

joshuabarksatlcs

Level 9

Last time I asked this question, they asked me to call 1-800-922-2222...

Then they explained, "That is, 1-800-WAA-AAAA...."

I come here for kudos and IRonMaN's jokes.

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