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9
9218
Level 2
April 6, 2021
Question

I am getting access denied when restoring the 2020 clients

  • April 6, 2021
  • 1 reply
  • 7 views

I can restore 2019 but I cannot restore 2020.

It was working before the update for Lacerte and Windows.

 

This topic has been closed for replies.

1 reply

abctax55
abctax55
Level 15
April 6, 2021

I'm up-to-date and no problems.

1) Try running WebSetUp & force a re-install of Lacerte (even if says you are up to date

2) Try reinstalling the latest Win10 update

3) Uninstall the latest Win10 update and / or  roll back to a previous Win10 version (I have one computer that when I update Win10, it drops all connections with my NAS)

HumanKind... Be Both
    9
    9218Author
    Level 2
    April 12, 2021

    Thanks for responding but it is still not working......and Support has given up which even makes me madder.

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