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Level 1
November 10, 2021
Question

How do I reach someone who can solve my problem that customer service and billing are unable to resolve?

  • November 10, 2021
  • 2 replies
  • 10 views
We were overcharged by $15000 and cannot get anyone to help resolve this.
This topic has been closed for replies.

2 replies

abctax55
Level 15
November 10, 2021

1) Stop payment on the credit card/check.

2) Yo - any mods out there to help?

@IntuitBettyJo 

@IntuitDebH 

@Intuit_Al 

(maybe *we* need an updated list of who we can tag when there are issues...)

 

HumanKind... Be Both
IntuitBettyJo
Community Manager
November 10, 2021

Thanks for the mention @abctax55

@1569 and I are the best contacts within the community. 

 

 

Betty Jo
abctax55
Level 15
November 10, 2021

@IntuitBettyJo 

Thanks for jumping in... much appreciated.

HumanKind... Be Both
IntuitBettyJo
Community Manager
November 10, 2021

Hi @Margo1478 

Thanks for reaching out within the community. Please be on the lookout for a private message regarding this issue.

-Betty Jo 

Betty Jo