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Level 1
March 17, 2021
Question

How do I print an acceptance letter when I get an error message saying "List index out of bounds (-1)"?

  • March 17, 2021
  • 1 reply
  • 5 views
The return has been accepted, but I cannot get the acceptance letter to print.
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1 reply

Level 6
March 17, 2021

Please start by running a websetup force with the Lacerte tools hub. Steps can be found in the following article. 

https://proconnect.intuit.com/community/install-products/help/how-to-perform-a-force-install-of-lacerte/00/4743