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R
Rah75
Level 1
November 16, 2024
Question

How do I log into the 2021 program.

  • November 16, 2024
  • 1 reply
  • 8 views

I cannot log into the 2021 program.  I was sure I had updated when prompted to.

    This topic has been closed for replies.

    1 reply

    George4Tacks
    George4Tacks
    Level 15
    November 16, 2024

    I was just able to log on to 2021. It was a bit slow to do so. I created a pop up that said I may need an update, but that did eventually go away. Sometimes I have found that pop blocks getting to the program. Use Ctrl + Tab to find that pop up window, if it is there and close it. 

    If that fails, use Ctrl+Alt+Del to start Task Manager and close 2021 if it shows as open. 

    Maybe run Tool Hub to reinstall that year.  https://accountants.intuit.com/support/en-us/help-article/system-responses/fix-common-problems-errors-lacerte-tool-hub/L9R7PETvi_US_en_US?src=g4t

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