Question
How do I gain REP access if it keeps going back to the "No Access" window after I select "Transmit Now"?
I'm trying to get access to a client file in 2019 Lacerte. Initially when I clicked on "Transmit Now," a window popped up that indicated the REP was locked. I clicked to unlock it and was taken back out to the client list window. I saw another discussion about a Kaspersky notification for "My Kaspersky" connection somehow interfering, but no resolution was posted.
All ideas at this point are welcome, as I have to get this return done, so we can move on and timely file the 2021 returns.
(Note I'm trying to post this, and "REP" is not allowed as a label, nor is "help." Not sure what these labels are for if I can't put in the main reason for my post.)
