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Level 1
September 30, 2020
Question

Hold times

  • September 30, 2020
  • 2 replies
  • 7 views

Has anyone else noticed very long hold times?  Over an hour off the bat makes the product not too customer friendly or a productive way to work.  It only got this way recently.

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2 replies

sjrcpa
Level 15
September 30, 2020

"It only got this way recently"  If you have just started to experience this you are lucky.

Try posting your issue here and maybe someone can help.

The more I know the more I don’t know.
IRonMaN
Level 15
October 1, 2020

"It only got this way recently."

Just curious - how often are you calling support?

Slava Ukraini!