Skip to main content
D
DSwires
Level 2
January 21, 2026
Question

Had a power issue in office and now Lacerte 2025 doesn't work

  • January 21, 2026
  • 3 replies
  • 12 views

I get the popup of

DoBeforeInitialize: Exception = Error initializing config

Access violation at address 00CF279A in module 'w25tax.exe' (offset 4A279A). Read of address 000000000

I need some help how to get my program fixed.  I have rebooted the computer and have uninstalled and installed the software. I have also tried using the Lacerte Tool Hub and haven't had any success yet could someone who might know please help.

Thanks

3 replies

D
DSwiresAuthor
Level 2
January 22, 2026

now 005E11AA and offset 4A11AA

George4Tacks
George4Tacks
Level 15
January 22, 2026

I would add one step. Uninstall 2025 Lacerte. Turn off Computer. Restart Computer. Install 2025 Lacerte. I hope this works for you. 

If not, CALL support and they can walk you through steps. Contact Support This site is "just" user support. 

Answers are easy. Questions are hard!
D
DSwiresAuthor
Level 2
January 22, 2026

George4Tacks
George4Tacks
Level 15
January 22, 2026

Did you use the FORCE option with Tool Hub?

https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lacerte/L9H7lFi8L_US_en_US?uid=mkopr79o

 

Answers are easy. Questions are hard!
    Terms & ConditionsAccessibility statement
    Tax software
    Intuit Lacerte Tax
    Intuit ProConnect Tax
    Intuit ProSeries Tax
    Referral Program
    Workflow add-ons
    Intuit Tax Advisor
    Hosting for Lacerte & ProSeries
    eSignature
    Protection Plus
    Pay-by-Refund
    Intuit Link
    Accounting solutions
    QuickBooks Online Accountant
    QuickBooks Accountant Desktop
    EasyACCT
    Training & support
    Training Center
    Learn & Support
    Resources for starting a tax practice
    Tax Pro Center
    How to get started offering advisory services
    Call Sales: 833-564-8436
    Sitemap
    Turbotax icon creditkarma icon QuickBooks icon Mailchimp icon
    About Intuit Join Our Team Press Room Affiliates and Partners Software and Licenses

    © 2026 Intuit Inc. All rights reserved.

    Intuit, QuickBooks, QB, TurboTax, ProConnect, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    By accessing and using this page you agree to the Terms and Conditions.

    Terms and Conditions About cookies Manage cookies
    Legal Privacy Security
    TRUSTe
    Products
    T1 Tax Module
    T2/CO-17 Tax Module
    T3 Tax Module
    T4, T5 & Other Tax Forms
    Tax Suites
    Single Returns (OnePay)
    ProFile 20
    QuickBooks Online Accountant
    Pricing
    Pricing & bundles
    Free trial
    Learn
    Getting started
    Training
    Webinars & events
    Support
    Download & activate
    Community & support
    System requirements
    Refer a friend
    Call sales: 1-844-861-3600
    Manage cookies

    © 2026 Intuit Inc. All rights reserved.

    Intuit and QuickBooks are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Legal Privacy Contact Contact
    Logiciels
    Logiciel d’impôt T1
    T2/CO-17 Tax software
    Logiciel d’impôt T3
    T4, T5 et autres formulaires fiscaux
    Suites Fiscales
    PayezPourUN
    ProFile 20
    Signature Intuit pour ProFile
    QuickBooks en ligne Comptable
    Prix
    Prix et offres groupées
    Essai gratuit
    Apprentissage
    Démarrage
    Formation
    Webinaires et événements
    Soutien
    Télécharger et activer
    Communauté et soutien
    Exigences système
    Recommandez un ami
    Appeler les ventes : 1 800 943-9834
    Paramètres des témoins

    © 2026 Intuit Inc. Tous droits réservés.

    Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service peuvent être modifiés sans préavis.

    By accessing and using this page you agree to the Terms and Conditions.

    Nos offres d’emploi Contactez nous Renseignements juridiques Confidentialité