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bhunter933
Level 1
March 13, 2024
Question

Getting the error message: Unable to validate your online credentials when I go into any Lacerte year older than 2022. Last week I did have access to the old years. What is going on?

  • March 13, 2024
  • 2 replies
  • 17 views
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      2 replies

      jf_gga
      jf_gga
      Level 2
      March 13, 2024

      Same thing started happening to us this morning.

      Ran the setup /force (and reboot) and the problem still exists.

        E
        Ember123
        Level 5
        March 13, 2024

        I can't get into 2019 and I really need to. Like now.

          I
          Intuit_Ruben
          Level 7
          March 14, 2024

          Hello! Please try the steps on this link and let me know if that helps. Thanks! 

           

          https://accountants.intuit.com/community/lacerte-tax-news-updates/discussion/action-required-securit... 

           

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