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craig1
Level 1
December 7, 2019
Solved

Foreign Postcodes as part of password for client to open file.

  • December 7, 2019
  • 2 replies
  • 19 views
How does one open a pdf file sent to a client where he has to put in a foreign post code as part of the password? I tried putting in the SSN and the postcode and the file would not open.
This topic has been closed for replies.
Best answer by sjrcpa

Correct. It doesn't work. Support is no help.

2 replies

sjrcpa
sjrcpaAnswer
Level 15
December 7, 2019

Correct. It doesn't work. Support is no help.

The more I know the more I don’t know.
itonewbie
itonewbie
Level 15
December 7, 2019

You might consider changing the password setting and see if that helps: https://accountants-community.intuit.com/articles/1874863-password-protect-pdfs-printed-to-file-dms-...

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