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Level 2
August 13, 2026
Question

for 2024 and 2025 am getting message that background update could not be installed. does not allow a manual updatee

  • August 13, 2026
  • 1 reply
  • 19 views

2024 & 2025 Background updater could not be installed.  Cannot update manually will not allow. Will also not allow to disable auto update.

    1 reply

    Kathi_at_Intuit
    Moderator
    August 14, 2026

    Hi ​@beng thanks for posting in the Community about the background updates not installing. We’d try first running Lacerte as admin: 

    1. Right-click the Lacerte icon.
    2. Select Run as administrator.
    3. Test to see if Lacerte works. 

    If it doesn't then run the web setup for Lacerte as admin:

    1. Click Start (Windows icon) or press the Windows key.
    2. In the search box, type Lacerte web setup.
    3. Right-click the correct year of the web setup and select Run as administrator.
    4. After running the web setup, open Lacerte and see if it works. 

    If not, use the Lacerte Tool Hub to Force install:

    Using Lacerte Tool Hub to fix common problems and errors

    If further help is needed, reach out to Lacerte Support.

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