file mapping

Forum|Forum|4 years ago
March 27, 2022
2 replies
22 views

I downloaded the 20 tax program to a different computer. I copied the IDATA files on my backup to the 20 tax folder. When I open the 20tax program and pull up a client there are some red dots on the client page and when I look at the forms tab no information populates on the forms. Is there a step I need to do to have the 20 year work?

Lacerte Tax

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Best answer by sjrcpa

I think you need more than the IDATA files.

A better way to transfer data is to back it up thru Lacerte on the old computer and then restore it thru Lacerte on the new computer.

S

strongsilence

Level 10

Mapping data and files requires being very thorough and complete and precise. I have had to do it. I can't tell you anything other than that.

If you can reach Rebecca at tech support she will be able to help. She is smart and knowledgeable. I don't know how to reach particular people in tech support.