Skip to main content
Level 2
October 10, 2021
Question

file being deleted on its own

  • October 10, 2021
  • 2 replies
  • 11 views

i worked on individual tax return for 8 hours and my assistance tried log in to that file, so instead of software saying it is busy or someone else is using this file, the entire file got deleted. unfortunately my programs don't get back up until late at night and i lost 8 hours of work. the file shows up but absolutely no info in it expect for client name and address

This topic has been closed for replies.

2 replies

Intuit Community Champion
October 10, 2021

Try going to file in file explorer, and double click to open. Might work

abctax55
Level 15
October 10, 2021

Lacerte has an autosave function (settings, options, setup, numeric detail...last option).  Unless you disabled that, your file should be *somewhere*.

HumanKind... Be Both