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Level 4
March 5, 2022
Question

Exception - auto attach pdfs

  • March 5, 2022
  • 1 reply
  • 5 views

I haven't been able to e-file all day due to an exception error related to auto-attached pdfs.  "The process cannot access the file because it is being used by another process"

 

Has anyone else experienced this - if so, any suggestions?  To be clear, I do want the attachments to be included in my e-file so I don't want to shut off autogenerate. 

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1 reply

Level 15
March 5, 2022

@TaxMom12 wrote:

"The process cannot access the file because it is being used by another process"


 

That tells me to reboot your computer.  And if your software is on a network, I would reboot all of the computers.