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foyttax
Level 1
March 25, 2024
Question

error msg and lag time

  • March 25, 2024
  • 2 replies
  • 5 views

Anyone else experiencing excessive error messages and significant lag time working in the Lacerte program, I should add we are using hosting through Rightworks as well.  Been several weeks and appears to be getting worse.  Mornings are tolerable, afternoons are not fun.

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    2 replies

    S
    strongsilence
    Level 10
    March 25, 2024

    I am a small shop with a laptop and home internet and use Rightworks. I have had no problems like that. Except it crashed yesterday.

    I advise calling the Rightworks support and bugging them until the problem is fixed. Based on a comment I heard one rep say I have a feeling that they are getting more complaints than we realize.

    S
    strongsilence
    Level 10
    April 3, 2024

    April 2, 2024. It crashed again.

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