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Level 1
October 14, 2020
Question

error exception when trying to file 1040 tax return

  • October 14, 2020
  • 1 reply
  • 9 views

Getting Error exception: "cannot open file "C:\users\596243\AppData\local\Temp\308.48.pdf"  The process cannot access the file because it is being used by another process.

How do you fix or work around this error?  It is preventing me from filing any returns at the moment

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1 reply

George4Tacks
Level 15
October 15, 2020

Do you have a pdf attachment? If so, delete the attachment. Exit the client. Go back in and add the attachment. 

If you don't have a pdf attachment, add one. Exit the client. Go back and delete the attachment. 

Answers are easy. Questions are hard!