entering 6 digit sign in code

Forum|Forum|4 years ago
September 11, 2021
1 reply
16 views

Why did the sign in procedure change in the last couple of days so that instead of just being able to enter the 6 digit code, you have to take the extra step of clicking in the box to enter the code? It used to already be in the box ready for the code.

Lacerte Tax

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George4Tacks

Level 15

Where is this in Lacerte? I am not seeing it and I have the latest and greatest update.

A side note > If you click the image of your icon in the upper right and select My Profile, you can click which products you use. That will help to identify which software you are asking about.

Answers are easy. Questions are hard!

K

Kathleen1Author

Level 5

This is in Lacerte after entering the password, when we go to enter the verification code, you used to just have to type the code. It was already active in the entry box. Now you have to click in the box to be able to enter the verification code.

Sorry to be slow, but I didn't understand what you said about identifying the software I'm asking about. I did tag my post as a Lacerte issue. But when I click on my profile I don't see where you indicate the software?

George4Tacks

Level 15

I guess I never turned it on, so the question did not make sense. You sound like you would like to turn it off. Here is the how to https://proconnect.intuit.com/community/intuit-account/help/security-changes-multi-factor-authentication/00/4798

Thanks, I learned something today. I can go to bed.

Answers are easy. Questions are hard!

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