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Level 2
March 3, 2026
Question

Electronic payments and refunds for the individual module

  • March 3, 2026
  • 2 replies
  • 10 views

I have an individual for whom we'd like to direct refunds from one banking account and pull payments and estimates from another.  I am thinking that it can be accomplished in this way.  In screen 3, put in "Financial Institution 1" the information for the payment account.  In the fields that say "percentage of refund" and "amount of refund", put -1.   Then I'd enter the account to receive the refunds in "Financial Institution 2", with nothing in the "percent" or "amount" fields.  Am I correct?

2 replies

Level 3
March 3, 2026

You might be better off having the refund boxed checked with the tax return and go to the IRS.gov and ftb.gov and scheduling the estimated payments there. You can schedule all 4 payments on the websites.

Intuit Community Champion
March 3, 2026

That seems really risky to me. It might work, but since that's not how the banking modals were intended to be used, I could foresee it glitching on you.

You could try to model it and check the "Financial Transaction Summary" form to see if it's modeling the way you want. If you see it modeled accurately, it should work.

I would either 1) not set the estimates to auto-debit and just get the refund DD through Lacerte and schedule the estimates on Direct Pay, or 2) have the client just use one account. Have the client manually transfer the refund money from the estimates acct to the desired refund account when it arrives.

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Level 2
March 3, 2026

I am flummoxed as to why Lacerte didn't plan for this.  Surely there are other clients that might want to receive refunds into a savings account (for example) and disburse taxes out of another.  Is there an Intuti person here who can answer that?

sjrcpa
Level 15
March 3, 2026

@Janet Baker We who answer most of the questions here are users of the software who volunteer our time.

Intuit employees rarely venture here. When they do, they are apt to tell you to contact Support.

If you really want to do this, try the suggestions offered above.

The more I know the more I don’t know.