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Level 3
February 8, 2024
Question

Electronic payment date (Federal) is not correctly reflected in the client letter

  • February 8, 2024
  • 1 reply
  • 2 views

I am entering a pre- 4/15 Fed electronic payment date yet the client letter shows 4/15/24 as the Fed date while the state date is correctly shown as an earlier date.  The e-File payment record shows the correct earlier Fed payment date, just the client letter apparently. 

Anyone else having this issue?

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    1 reply

    Level 2
    February 19, 2024

    Same problem! I submitted the issue to Lacerte last week, and their response did not fix the issue.  I tried calling and talking to someone as well, and their suggestion was override the due date of the return to match the payment date, which doesn't seem accurate.  I saw another person posted this same question two weeks ago and the reply was that this was fixed with an update.  I don't have any pending updates to apply.