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R
RC18
Level 3
April 10, 2021
Solved

Electronic Filing Error

  • April 10, 2021
  • 1 reply
  • 14 views

While attempting to file a tax return an error message, attached to my email, 

Exception occured attempting to auto-attach pdf for client. Cannot open file.

The problem is there are no PFD files.

The PDF file it is looking for is 48.pdf

This topic has been closed for replies.
Best answer by TylorValdez1

Go to Settings>Options>Setup tab

Look for the line auto attach pdf to efiles

Change the option to No and try to e-file again

1 reply

T
TylorValdez1Answer
Level 6
April 10, 2021

Go to Settings>Options>Setup tab

Look for the line auto attach pdf to efiles

Change the option to No and try to e-file again

    R
    RC18Author
    Level 3
    April 10, 2021

    Thank you, 

    This week has been a nightmare and you just made it better

    T
    TylorValdez1
    Level 6
    April 10, 2021

    Glad to hear. I hope you have a nice weekend.

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