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Level 3
February 13, 2020
Question

efile status not correctly displayed

  • February 13, 2020
  • 5 replies
  • 23 views

I have a partnership and individual return that have both been accepted by IRS and CA.  However the correct status is not displayed. I have used "Update Ack Status" under efile tools and it still does not display the correct status.  Has anyone else had this problem and solved it? Thank you. 

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5 replies

IRonMaN
Level 15
February 13, 2020

Rebooting your computer didn't help?

Slava Ukraini!
CanonmAuthor
Level 3
February 14, 2020

Rebooting did not help

Level 3
March 3, 2020

I have the same issue with a partnership return.  Individual returns are showing the efile status, but not partnership.  

Level 2
May 2, 2020

Same Problem, what is the fix?

Level 4
June 26, 2020

Same problem here

Level 4
June 30, 2020

I just spoke to tech support-

Efile, efile support tools, clear return, return, Yes

Efile, efile acknowledgement status, Update

This worked for me