Efile rejected because Ex (likely) already claimed a child. My client thinks the Ex claimed only one child. So, she wants to e-file again excluding the child she thinks was claimed.
Do I need to clear e-file history before trying again?
I would just 'suppress for this year' the kid at issue in the dependents screeen, then try e-filing again. You shouldn't have to clear the history. At least I didn't on one similar several years ago.
Obviously the tax will change (most likely...) so you might need new esign docs.
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