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Level 1
May 6, 2020
Question

EFILE ERROR --- TEFil.LoadWholeFile: Unable to open Whole e-file

  • May 6, 2020
  • 1 reply
  • 7 views

Is anyone constantly getting this error below when they try to EFILE a client to Lacerte:

Excemption occured attempting to process e-file(s) for client xxxxx. Failure to creating e-file. TEFil.LoadWholeFile: Unable to open Whole e-file mydrivexxxxxxxxxxxxxxxxxx (no exception, just bad result)

Basically after each EFILE sent in to Lacerte, I have to shutdown the program, re login, just to EFILE the next client.

Any suggestions or help?

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1 reply

George4Tacks
Level 15
May 7, 2020

This sounds like you will need to call support. If you get a simple solution, please post it here in case someone else runs into it. 

 

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