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R
Ruth1
Level 5
September 29, 2020
Question

E-Signatures

  • September 29, 2020
  • 2 replies
  • 9 views

Is anyone else having difficulties using E-signature usage on the dashboard? Not a thing is there. Totally blank. Any ideas? 

This topic has been closed for replies.

2 replies

B
billsh79605
Level 3
September 30, 2020

Yes.  I'm also having issues when I select e-file clients only.  I thought the two were probably the same issue.  I've contacted support several times to no avail.

 

Thanks

Bill

T
Tambren
Level 4
October 4, 2020

I had to replace my option file recently because of the upper case issue I was having, and now I can't see any past e-signature usage.  Only clients I sent since then show up. I'm not sure if it's related or not. Anyone else have this issue and know how to solve it? I still need to download some past forms received.  

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