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K
KristineM
Level 4
October 8, 2024
Question

e-mail address is too long

  • October 8, 2024
  • 3 replies
  • 12 views

Our client is wanting to e-sign but their e-mail address is apparently too long.  Has anyone encountered this?

 

    This topic has been closed for replies.

    3 replies

    George4Tacks
    George4Tacks
    Level 15
    October 10, 2024

    That may be an issue with docusign.

    Some searching shows this for IRS

    That limit is a maximum of 64 characters (octets) in the "local part" (before the "@") and a maximum of 255 characters (octets) in the domain part (after the "@") for a total length of 320 characters.

    Answers are easy. Questions are hard!
      K
      KristineMAuthor
      Level 4
      October 11, 2024

      haha

      It is 41 characters long.  

      George4Tacks
      George4Tacks
      Level 15
      October 10, 2024

      Curious George want to know how long is this e-mail address? Do they maybe live in TaumatawhakatangihangakoauauoTamateaturipukakapikimaungahoronukupokaiwhenuakitanatahu

      A I search found for docusign

      • Reply-to email address
        The reply-to email address is limited to 100 characters. Docusign verifies the email format, but not whether the email is active. 
         
         
         
         
         

       

      Answers are easy. Questions are hard!
      BobKamman
      BobKamman
      Level 15
      October 11, 2024

      I know the type.  Their password is probably only 8 characters.  ("p-a-s-s-w-o-r-d")

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