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Level 1
September 8, 2026
Question

E-file rejection Error F8962-006-01

  • September 8, 2026
  • 4 replies
  • 101 views

Is anyone else getting this e-file rejection error when filing Form 8962?

It says:  If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt’

The percentage on the form is showing 401%.

4 replies

IntuitKatie
Moderator
September 9, 2026

Hi great to see you in the Community and thanks for posting! If you haven't already, please reach out to Lacerte Support for assistance, as they can best help with your specific situation.

Returning Member
September 13, 2026

Can you explain how to resolver F8962-006-01 - If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'.

Is this common when allocating share policy or when income is >401% FPL
seems like an intuit error - possibly

IntuitKatie
Moderator
September 15, 2026

@dpw_FL 

Since this is a specific e-file rejection involving Form 8962, there can be multiple factors contributing to the rejection.

We recommend reaching out to Lacerte Support. They can review the Form 8962 and related entries with you to help determine what is triggering rejection F8962-006-01 and the next appropriate steps.

Thanks for being a part of the Community!