E-file rejected due to incomplete preparer info, but all preparer info is setup correctly. Information diagnostic ref. #2015101. E-file error code IND-013-01
Preparer info is correct in Settings and set to print on forms.
Preparer info is correct in Settings and set to print on forms.
Go back and review ALL of the Preparer information http://cs.thomsonreuters.com/ua/ut/2018_cs_us_en/ius/elf/1040-e-file-error-codes/ind-013.htm
Look at how the preparer information is printing on the 1040 and verify PTIN, SSN, SE, etc.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.