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Level 2
October 14, 2023
Question

E-File PDF attachment Required?

  • October 14, 2023
  • 1 reply
  • 5 views

I am getting an error message today where the program is calling for a pdf attachment, which does not exist and was not created.  I cannot clear e-file Attachment 1 and the e-file is failing as it is searching for the fictitious .

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1 reply

George4Tacks
Level 15
October 14, 2023

Post the complete message if you want help from this community of other users. We don't have a database to dig into.

OTHERWISE:

Contact Support https://proconnect.intuit.com/support/en-us/help-article/taxation/contact-lacerte-help/L4c6BR3CZ_US_en_US?uid=le1ln65y

Answers are easy. Questions are hard!
Level 2
October 14, 2023

I was able to run a pdf repair via Utilities and was able to get the issue resolved.  Thank You!