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S
Shannon717
Level 2
August 18, 2020
Question

Diagnostic Ref. #46367

  • August 18, 2020
  • 1 reply
  • 10 views

I am working on an S-Corp Kentucky return. The diagnostic says "Form 720S page 2 officer information is incomplete. Please review your input" however, I completely filled out the officer information and the 2nd page of the 720S is completely populated. Does anyone know how to get rid of this diagnostic?

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1 reply

George4Tacks
George4Tacks
Level 15
August 18, 2020

You can likely ignore it and go ahead and efile https://proconnect.intuit.com/community/individual/help/lacerte-fatal-diagnostics/00/40468

 

Answers are easy. Questions are hard!
    S
    Shannon717Author
    Level 2
    August 18, 2020

    It is a critical e-file diagnostic

    George4Tacks
    George4Tacks
    Level 15
    August 18, 2020
    contact support. Easiest way is to highlight the client and use Ctrl + L to send it to them with explanation of the error and your attempts to cure it.
    https://proconnect.intuit.com/community/tax-return/help/keyboard-shortcuts-for-lacerte/00/96376
    Answers are easy. Questions are hard!
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