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Jamiejs2
Level 3
May 21, 2020
Question

Deleting a non-existant dependent

  • May 21, 2020
  • 1 reply
  • 16 views

I am filing for an older couple, one of whom died in 2019. This is the first return I've filed for them. An un-named dependent shows up, and I have tried to delete it several times. They have no dependents, but the program will not allow the deletion, and continues to provide an error message. Any ideas?

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1 reply

George4Tacks
George4Tacks
Level 15
May 21, 2020

Put stuff in for the dependent, then delete. 

Answers are easy. Questions are hard!
    J
    Jamiejs2Author
    Level 3
    May 29, 2020

    Filling in information did not work. Thanks.

    George4Tacks
    George4Tacks
    Level 15
    May 29, 2020

    If you look at at screen 2. Is the Delete button nice & clear? If so click it and go to another screen. If there truly is not info there you should see Delete where the Delete  should be. 

    If all else fails, totally delete the client file and input it from scratch.

     

    Answers are easy. Questions are hard!
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