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Level 2
March 12, 2020
Solved

Critical Diagnostic are NOT showing

  • March 12, 2020
  • 2 replies
  • 7 views

Some of the users in the firm are not able to see all critical diagnostic. The reviewer (different user) does see them. How can I assure all users will see all diagnostics?

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Best answer by George4Tacks

Are all the users on the same version of the software. Press F10 and look at the Versions tab.

 

2 replies

George4Tacks
Level 15
March 12, 2020

Are all the users on the same version of the software. Press F10 and look at the Versions tab.

 

Answers are easy. Questions are hard!
User_61
Level 7
March 12, 2020

Bonus: as Lacerte updates become available and are applied, some one time Critical diagnostics magically become merely Informational - true story. 

♫ faint buzzing noise ♪