Codebase error on efiling

Forum|Forum|2 years ago
March 9, 2024
1 reply
2 views

I am getting a chronic code base error when attempting to efile scorp tax returns and extensions.

error codes as follows:

-935

91302

Null parameter unexpected

Anyone experienced this? Any solutions

This topic has been closed for replies.

George4Tacks

Level 15

Based on what I see for ProSeries is that you should use Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420

Use the Force websetup That will NOT affect any of your data and will hopefully make the program fully functional

Answers are easy. Questions are hard!

A

ajbtaxAuthor

Level 2

I have called into the efile support several times and received a myriad of ineffective advice including the toolhub suggestion. The case has been escalated to the people over at Lacerte you can't talk to or engage with. All I get is "it's been escalated" not even it's being worked on. The reps I can talk to don't know whether it is or isn't being worked on.

With less than a week before the deadline, I am very concerned. I'm reaching out to the community to gauge how widespread this error is.

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