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Husnainacca1
Level 2
November 1, 2025
Question

Client file not opening after recent Lacerte update

  • November 1, 2025
  • 2 replies
  • 19 views

After updating Lacerte to the latest version, one of my client files won’t open. It shows an error about missing data or corruption. Has anyone else faced this? How can I fix it without losing the client’s return?

2 replies

IRonMaN
IRonMaN
Level 15
November 1, 2025

Unless you have a backup of the client file, I think you are out of luck if the file is corrupted.

Slava Ukraini!
    Kathi_at_Intuit
    Kathi_at_IntuitModerator
    Moderator
    November 3, 2025

    Hi @Husnainacca Thanks for posting in the Community and sharing those details with us. If you’re using Lacerte 2024, you may be able to restore the file using the automatic backup feature. For Lacerte 2021–2023, automatic backups are available for the Individual and Partnership modules. You can review the steps here:

    Restoring a deleted client in Lacerte using automatic backups

    If you need help checking for a backup or further assistance, the best step would be to reach out to Lacerte Support.

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