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Level 2
May 2, 2022
Question

Changing the Client Number in Lacerte - deletes e-file history ?

  • May 2, 2022
  • 1 reply
  • 6 views

I filed an extension for several clients, afterwards I re-numbered some of them and the extension e-file confirmation that usually appears in e-file Status is gone. What if I need to get the extension e-file confirmation later ? Any tips? will Lacerte support able to provide it if I ever need the confirmation ?

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1 reply

joshuabarksatlcs
Level 9
May 2, 2022

The EFile Status is retained in the file under the original client number.  If you renumbered and need the Efile histor/status, you would need to re-renumber it back to the original client number.

When you re-renumber it back, the EFile activity report would be blank.  However:

With Lacerte showing the List of all client, 

Cursor on client, Left click to Highlight Client

Hit F4

A window pops up with three Tabs

Client Status 

Client Log

EFile Status

The Right Tab, EFile Status should have the EFile history.

 

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ak45_2Author
Level 2
May 2, 2022

Thank you ! Super helpful !!!

joshuabarksatlcs
Level 9
May 3, 2022

You're welcome.  That's what this forum is for.

I come here for kudos and IRonMaN's jokes.