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M
Michelle Hyde
Level 2
October 15, 2020
Question

Can't E-file

  • October 15, 2020
  • 5 replies
  • 26 views

Can't e-file.  This needs to be fixed ASAP.

    This topic has been closed for replies.

    5 replies

    IntuitBettyJo
    IntuitBettyJoCommunity Manager
    Community Manager
    October 15, 2020

    We are working diligently to resolve this issue and will update you accordingly.  

    Betty Jo
      M
      Michelle HydeAuthor
      Level 2
      October 15, 2020

      Please reply when this has been fixed.

        L
        lcorey8310
        Level 3
        October 15, 2020

        Ok, now I feel better it's not just me. Been trying for a while. Placed calls to Lacerte - no call back. Desperate for this deadline to be over! Thank you for your post.

          G
          Golf007
          Level 3
          October 15, 2020

          Same problem here. 

          A
          acuecuecha
          Level 2
          October 15, 2020

          Add me to the bunch.  Was on hold for 20 minutes before the message changed to acknowledge they knew of the problem.  Not a good day for this to happen. 

            L
            lydacpa
            Level 2
            October 15, 2020

            Unacceptable.  For the price we pay this should never be an issue.

            D
            dave2
            Level 2
            October 15, 2020

            We can't even get the program to open now.

            S
            SUNNYCA
            Level 3
            October 15, 2020

            I'm not even getting any error messages when I e-file. I keep getting a spinning wheel icon when the program is trying to validate the return for e-file. Been happening for an hour now. 

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