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Level 1
March 21, 2022
Question

Can't create/open forms

  • March 21, 2022
  • 3 replies
  • 14 views

Lacerte will not allow me to create/view forms once I have entered the data.  I am current on updates and re-booted my computer.  Anyone else having this problem or have any suggestions.  I was working fine yesterday.

Thank you!!

 

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3 replies

Level 2
March 21, 2022

Yes, we are having problems as well.

Rebooted server, router and switch.

Problem is on Lacerte's end

Level 2
March 21, 2022

My forms are there, with data, etc., but when I try to access or move through & look at them, Lacerte locks up and then get message "not responding."  I ended my Lacerte session using task manager and then re-logged in to try getting a new update, in case that was the problem, but it locked up again doing that too.  😞

 

Level 3
March 21, 2022

OK, me too!!!!   It's Lacerte not us!!!!!

Level 3
March 21, 2022

Same here!!

IntuitZacharyG
Level 6
March 22, 2022

E-file and REP latency issues have been resolved and we are continuing to monitor closely.

Level 4
March 23, 2022

Everything is still a mess and has been so for all our network users since Monday. Same issues blue spinning circle, slowness with forms and switching/loading, random errors causing the program to shut down.

Everything was working incredibly well through 3/19 this year and then this! Ugh.