Can't authenticate into Lacerte 2016.

Forum|Forum|6 years ago
December 7, 2019
1 reply
11 views

We purchased new desktop and reinstalled 2016 Lacerte (as well as 2011-2019). I can get into every year requiring login but I can't authenticate into 2016. The same credentials work for this forum, downloading the software on Pro-Connect, and years 2017, 2018, 2019.

I have tried uninstalling and reinstalling the 2016 year. I was able to log in on the other two new desktops on Friday.

Installed latest release 2016.01.82_IMG_01_480

Windows 10

Brand new desktop

Years 2011-2015 and 2017- 2019 are working fine

Lacerte Tax

This topic has been closed for replies.

Best answer by George4Tacks

Possibly you need to update the prep file. You can download prior years from a current year. Did you run 2016 Lacerte Web Setup to do the install? 2016.01.82_IMG_01_480 sounds like a burn to cd image. A link to install for each year is here https://accountants-community.intuit.com/articles/1860308-download-and-install-prior-year-lacerte-tax-programs

George4TacksAnswer

Level 15

Possibly you need to update the prep file. You can download prior years from a current year. Did you run 2016 Lacerte Web Setup to do the install? 2016.01.82_IMG_01_480 sounds like a burn to cd image. A link to install for each year is here https://accountants-community.intuit.com/articles/1860308-download-and-install-prior-year-lacerte-tax-programs

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