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Level 1
October 1, 2020
Question

Can i cancel a print job?

  • October 1, 2020
  • 1 reply
  • 17 views
How can I abort a print job?
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1 reply

itonewbie
Level 15
October 1, 2020

You need to do that outside of Lacerte once the job is sent.

For Windows 10, go to Printers & scanners, click on the printer the job was sent to, click on the Open queue button, right click on the job you'd like to cancel, and select Cancel.

If the above doesn't work, you could give this a try: https://www.howtogeek.com/100358/how-to-cancel-or-delete-a-stuck-print-job-in-the-windows-print-queue/#:~:text=Click%20Start%2C%20type%20%E2%80%9Cservices%2C,click%20the%20%E2%80%9CStop%E2%80%9D%20button.

In case the job is stuck on the print server, you will likely need administrator right to cancel the job from the server.

---------------------------------------------------------------------------------Still an AllStar