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Help me
Level 1
June 19, 2020
Question

calculation engine

Is anyone having trouble calculating tax return in 2019 program? Error while getting calculation data from engine 4424 message

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2 replies

IRonMaN
IRonMaN
Level 15
June 19, 2020

Sometimes the search feature works like crap and sometimes it doesn't:

https://proconnect.intuit.com/community/lacerte-discussions/discussion/error-while-getting-calculation-data-from-engine-client/00/19423

Slava Ukraini!
    CS Bray Accounting LLC
    Level 4
    June 22, 2020

    I am getting a similar error -- cannot populate anything on the "forms" tab and cannot e-file. I've been on hold for 57 minutes now attempting to reach support. 

    When attempting to e-file...

    "Exception occurred attempting to process e-file(s) for client #####.

    ATEExceptionMessage: Caused by: java.lang.NullPointerException"

    It was working fine on Friday...

     

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