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Level 2
April 11, 2022
Solved

Ca rejecting my individual Efile perhaps since form 3804-CR is not attached

  • April 11, 2022
  • 1 reply
  • 3 views

CA is rejecting my return since it seems 3804-CR is not being attached. I see the form but it is not printed with the return. Is there a way to force it to print?

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Best answer by mattheidaricpa

I found out that besides the proper place to record the PTE credit which is at the bottom of line 15 of Screen 20.1, I had also entered the amount somewhere else and that had overwritten the correct entry and upon calling Lacerte and eventually being transferred to an expert, she was able to point that out by looking at the diagnostics screen where the overwrites were. Once the improper entry was removed, form 3804-CR was highlighted, indicating that it would be attached to the return. I have retransmitted again hoping that the problem is solved. 

1 reply

Level 10
April 12, 2022

@mattheidaricpa

 

What did you find out?

mattheidaricpaAuthorAnswer
Level 2
April 13, 2022

I found out that besides the proper place to record the PTE credit which is at the bottom of line 15 of Screen 20.1, I had also entered the amount somewhere else and that had overwritten the correct entry and upon calling Lacerte and eventually being transferred to an expert, she was able to point that out by looking at the diagnostics screen where the overwrites were. Once the improper entry was removed, form 3804-CR was highlighted, indicating that it would be attached to the return. I have retransmitted again hoping that the problem is solved.