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Drphibes
Level 6
March 22, 2024
Solved

CA not crediting tax paid to another state after last update

  • March 22, 2024
  • 1 reply
  • 6 views

After last update this morning, CA is not calculating tax paid to another state (WV).  Had calculated the bottom lines last night and when front office went to print noticed the CA bottom line was not the same as I had written on the datasheets.  It is off exactly the amount of what the credit should be.  Have rechecked settings in the return and nothing has changed.  Anyone else see this?  Thanks in advance.

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Best answer by Drphibes

Response from Lacerte, WV module has a problem in latest update:

Thank you for contacting Intuit’s Email Support for Lacerte Tax.

We understand the urgency in resolving concerns and questions as quickly as possible so you may proceed with your returns.

Thank you for bringing this to our attention.  This issue was caused by the latest release of the WV individual module.  It has been forwarded to our development staff for further review.  For now, you can enter the WV data on the CA Other state tax credit screen for the WV credit to compute on the CA Schedule S.

1 reply

Drphibes
DrphibesAuthorAnswer
Level 6
March 22, 2024

Response from Lacerte, WV module has a problem in latest update:

Thank you for contacting Intuit’s Email Support for Lacerte Tax.

We understand the urgency in resolving concerns and questions as quickly as possible so you may proceed with your returns.

Thank you for bringing this to our attention.  This issue was caused by the latest release of the WV individual module.  It has been forwarded to our development staff for further review.  For now, you can enter the WV data on the CA Other state tax credit screen for the WV credit to compute on the CA Schedule S.