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CA efile rejects - says program update yet on current version

Forum|Forum|3 years ago
March 2, 2023
2 replies
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Anyone else having issues with efile rejects of only CA returns with Error 54, Validation Failure Code 1702 stating that there is a newer version of the tax software. Yet when you go to update states are on the most recent version? On hold with Lacerte now. Stumped the support person. Fearing alone or a new issue?

Lacerte Tax

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Best answer by loricpa100

Lacerte support had me reinstall updates. The weirdest thing was I could file an LLC CA return, just not individuals. All better

Level 10

I had problems with updates in January. Not the one you mentioned. So I decided to go to Hosting. And I haven't had problems with updates since.

Idontneednogoddamnname

Level 2

Surely, the many update problems are not attempt to drive users to hosting? Is there any end to customer fee extractions?

Level 10

For a solo like me, $125 is a value. YMMV

TBF, I have had the same thought as you. It would not be beyond Intuit to do as you suggest.

loricpa100AuthorAnswer

Level 5

Lacerte support had me reinstall updates. The weirdest thing was I could file an LLC CA return, just not individuals. All better