Browser not supported error upon LOGIN

Forum|Forum|3 years ago
June 6, 2023
2 replies
13 views

Why am I receiving this "Browser not supported" error while trying to login to Lacerte 22, 21, and 20?

This is a new computer and I ran setup from the network?

I have Google Chrome version

Chrome is up to date

Version 114.0.5735.110 (Official Build) (64-bit)

and Edge

Microsoft EdgeVersion 114.0.1823.37 (Official build) (64-bit)

Lacerte Tax

This topic has been closed for replies.

S

SunnySoCALAuthor

Level 3

Lacerte tech support KEPT telling me to run Tool hub, WebSetup/Force which didn't WORK as I did that 3 times.

I did ever single Tool hub Program tool... Set JRE memory, Reset options, Clear Cache, Reset Display, and FINALLY Run Component Repair which I believe was the tool that worked. Finally able to login. What a good waste of 4 hours.

IRonMaN

Level 15

"What a good waste of 4 hours"

That's the spirit! As least it wasn't a bad waste of 4 hours. Maybe because it is sunny in So Cal helps you look at things in a positive light.

Slava Ukraini!

George4Tacks

Level 15

https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/browser-not-supported-message/00/226067

Answers are easy. Questions are hard!

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