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L
Lsebcpa
Level 2
September 9, 2025
Question

Auto update

  • September 9, 2025
  • 1 reply
  • 8 views

I just got the message that updates were available, and clicked on the choice to install them.  After a while, I got an error message that the C:\Lacerte\24tax was not valid.  When I went into that directory, the program files had been deleted.  Thanks, Lacerte.

1 reply

George4Tacks
George4Tacks
Level 15
September 10, 2025

Try the Lacerte Tool Hub https://accountants.intuit.com/support/en-us/help-article/system-responses/fix-common-problems-errors-lacerte-tool-hub/L9R7PETvi_US_en_US?src=g4t

Answers are easy. Questions are hard!
    L
    LsebcpaAuthor
    Level 2
    September 11, 2025

    You're missing the point.  I solved my problem by downloading the current CD and reinstalling.  But a program that auto-updates shouldn't delete itself, and then stop and throw an error message.

    abctax55
    abctax55
    Level 15
    September 11, 2025

    You're missing the point. 

    No, George was just trying to help you get the program working again.  

    He's a volunteer, BTW.

     

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