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laina1221
Level 2
February 17, 2026
Question

Amanda is great

  • February 17, 2026
  • 2 replies
  • 12 views

Just dealt with Rep Amanda to resolve and invoicing printing issue  She was so knowledgeable and patient.  thank you for another great experience.  My only complaint last tax season was long hold times but so far this years seems to be better

2 replies

IntuitKatie
IntuitKatieModerator
Moderator
February 17, 2026

@laina1221 Thank you so much for being on the Community and for the feedback!

IRonMaN
IRonMaN
Level 15
February 17, 2026

"My only complaint last tax season was long hold times but so far this years seems to be better"

I was just a little curious.  How many times do you call support each year?

Slava Ukraini!
    L
    laina1221Author
    Level 2
    February 17, 2026

    40-50 (for our business) - i do the e-filing, printing, and i call if others have issues and transfer the agent to them once they pick up 

    IRonMaN
    IRonMaN
    Level 15
    February 17, 2026

    40-50 times?  Wow.

    Slava Ukraini!
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